Mobile Money Error Codes
Transfer Errors
| Error Message | Cause |
|---|---|
Name query failed | Account name verification was unsuccessful. Check the account number and bank code. |
Insufficient wallet balance | Sender wallet does not have enough funds to complete the transfer. |
Account Verification Failure
{
"success": false,
"message": "Name query failed"
}Recommended Handling
- Verify the beneficiary details with
/api/v1/account_name_verifybefore initiating a transfer. - Confirm that the
bank_codematches the selected bank or mobile money provider. - Confirm that the
currencyvalue is eitherKESorGHS. - Check wallet balance before retrying transfers that fail with
Insufficient wallet balance.